Meet Our Restoration Clean Up Team

  • Over 145 5-Star Reviews
  • Free Estimates and Quotes
  • 100% Satisfaction Guaranteed
  • Child, Family & Pet Safe Steps
  • 24-Hour Emergency Service
  • Fully Licensed & Insured

Meet Our Amazing Team Members

At Tacoma Restoration Pros, people matter most. We serve all of Tacoma, Washington, with crews focused on your safety and clear communication. Every team member is trained to high industry standards. We promise tidy worksites and quick, professional service from start to finish.

Our Restoration Process
1
Rapid Emergency Contact
Our dispatchers are available 24/7 to listen to your concerns and mobilize a crew immediately. We prioritize a fast response to stabilize your property and prevent further complications—no matter the time of day.
2
Detailed Site Assessment
Our certified technicians perform a comprehensive inspection using advanced diagnostic tools—like thermal imaging and moisture sensors—to identify the full scope of the situation. We provide a clear, documented plan before any work begins.
3
Immediate Mitigation Actions
We move quickly to contain the area and address the primary issue to protect your belongings and structure. This stage is all about halting the progression of damage and ensuring the environment is safe for restoration.
4
Professional Remediation Services
Using industrial-grade equipment and specialized techniques, our team restores the affected area to its pre-loss condition. We work efficiently to minimize disruption to your daily life while maintaining a clean, professional workspace throughout the process.
5
Final Verification Testing
Once the physical work is complete, we conduct rigorous testing to confirm the environment meets all safety and industry standards. We don't consider the job finished until our data proves your property is fully restored.
6
Insurance and Project Closure
We walk you through the final results and assist with all necessary documentation for your insurance provider to ensure a smooth claims process. Our goal is to leave you with complete peace of mind.

Leadership

Maria Rodriguez, General Manager

Maria oversees all company operations and ensures we maintain high-quality work. She focuses on clear safety checks and making sure every job runs on schedule. Maria is committed to fair pricing and serving our Tacoma, WA community well.

Ben Chen, Operations Manager

Ben manages all field crew assignments and equipment logistics, ensuring fast response times. He makes sure our HEPA filtration units and drying gear are ready for any job. Ben keeps a sharp eye on structural drying protocols to ensure full recovery.

Project and Field Experts

Alex Wilson, Lead Estimator

Alex visits damaged properties and uses tools like moisture mapping to prepare accurate repair scopes. He helps clients understand their insurance documentation and restoration costs clearly. Alex delivers honest, detailed estimates without any pressure.

Chloe Davis, Senior Restoration Technician

Chloe leads our field teams on complex recovery jobs, focusing on quality water extraction. She is trained to IICRC standards and ensures all antimicrobial treatment is done correctly. Chloe provides clients with clear updates throughout the entire drying process.

Sam Jones, Customer Care Manager

Sam is the main point of contact for clients, handling all scheduling and follow-up calls. He ensures we provide exceptional care and clear updates on job progress. Sam is dedicated to reducing stress and making sure every client feels heard.

Tacoma Restoration Pros
Working Hours – 24/7/365
Monday: 10 am – 10 am
Tuesday: 10 am – 10 am
Wednesday: 10 am – 10 am
Thursday: 10 am – 10 am
Friday: 10 am – 10 am
Saturday: 10 am – 10 am
Sunday: 10 am – 10 am